Refund Policy

Welcome to Parts4444!

At Parts4444, we are committed to providing high-quality automotive parts and excellent customer service. We want you to be satisfied with your purchase. Please read our Refund & Return Policy carefully to understand your rights and responsibilities regarding returns, refunds, and order cancellations.

Order Processing

Order Fulfillment Time

Orders are prepared and processed within 1 business day after payment has been successfully received and confirmed.

Product Availability

Most orders are dispatched within 1 hour after payment confirmation.

If an ordered item is out of stock, we will contact you by phone as soon as possible and issue a full refund on the same day to the original payment method used for the purchase.

Returns

Eligibility for Returns

We accept returns within 14 days of the delivery date.

To be eligible for a return, the item must:

• Be unused and uninstalled;

• Be in its original packaging;

• Be in the same condition as received;

• Not show signs of damage, wear, or modification.

Returns are not accepted for:

Electrical or electronic parts that have been installed or connected.

Exceptions may apply if the item is:

• Defective;

• Damaged during transportation;

• Different from the item ordered.

• Return Process

To initiate a return, please contact our team at office@parts4444.pl and provide:

• Your order number;

• A description of the issue;

• Photos, if applicable.

Our team will provide instructions for the return process.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to:

• A defective product;

• Shipping damage;

• An error on our part;

• Receiving an incorrect item.

If a package or pallet arrives visibly damaged, the customer must complete a damage report with the courier at the time of delivery. This document is required to process claims related to transportation damage. Without a damage report, a refund or claim may not be possible.

We recommend using a trackable shipping service when returning products.

Damaged, Defective, or Incorrect Items

Reporting an Issue

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery.

Please include clear photographs showing:

• The product;

• The damage or defect;

• The packaging.

• Resolution

After reviewing the claim, we may offer:

• A replacement product;

• A full refund;

• Another appropriate solution depending on the circumstances.

• Refunds

• Refund Eligibility

Once the returned item has been received and inspected, we will notify you of the status of your refund.

If the return meets our requirements, the refund will be approved and processed.

Refund Timeline

Refunds are issued within 14 days after:

• Receiving the returned item; and

• Successfully verifying its condition.

Refunds are returned to the same payment method used for the original purchase.

Shipping costs are non-refundable unless the return is due to our error, a defective product, or shipping damage.

Order Cancellations

Cancellation Policy

Orders may be cancelled free of charge within 12 hours of being placed, provided that they have not yet entered the fulfillment process.

After this period, please contact us by phone or email to discuss available options. Once an order has been processed or shipped, cancellation may no longer be possible.

Product Compatibility

Customers are responsible for ensuring that the selected part is compatible with their vehicle before placing an order.

We strongly recommend verifying the vehicle make, model, year, engine type, and OEM/reference numbers before purchasing. If you are unsure whether a part is suitable for your vehicle, please contact our team prior to placing an order.

Returns resulting from the purchase of an incompatible or incorrectly selected part may be accepted only if the product has not been installed, used, or damaged and meets all return eligibility requirements outlined in this policy.

Contact Us

If you have any questions regarding this Refund & Return Policy, please contact us:

Email: office@parts4444.pl

Parts4444 reserves the right to update or modify this policy at any time without prior notice. Please review this page periodically for any changes.

Thank you for choosing Parts4444.