Shipping Policy

Order processing

Orders are processed and dispatched within 1 business day after payment has been successfully received and confirmed. If an ordered item turns out to be unavailable, we will contact you as soon as possible by phone or email and refund you in full to the original payment method.

Where we ship

We ship from Poland to all EU countries except Malta, and to the United Kingdom, Norway, Iceland, Switzerland, Liechtenstein, Turkey, Ukraine, Andorra, Monaco, Vatican City, Bosnia and Herzegovina, Montenegro, North Macedonia, the United States and Canada. The destinations available for your order are shown at checkout.

Carriers and tracking

Shipments are handled by courier partners such as DPD, InPost, DHL and Poczta Polska. For smaller parts delivery to InPost parcel lockers, DPD Pickup points or Poczta Polska collection points may be available in Poland. After dispatch you will receive an email and/or SMS with a tracking number; it can take up to 24 hours to become active in the carrier's system.

Delivery times (standard shipping)

• Poland: 1–3 business days
• European Union: 4–7 business days
• Other countries: 7–14 business days

Delivery times are estimates counted from dispatch. Customs procedures, weather, public holidays or carrier delays may affect them.

Shipping costs

The shipping cost depends on the size and weight of the part and on the destination. The exact cost is shown at checkout, after you enter the delivery address and before you pay. Large or heavy parts cost more to ship than small ones.

Customs duties and taxes

For destinations outside the EU, import duties, customs fees and taxes may be charged by local authorities and are paid by the recipient.

Local pick-up

You can pick up your order at our warehouse, Kasprzykiewicza 8, 05-200 Leśniakowizna, Poland, by prior arrangement: Monday–Friday 9:00–17:00, Saturday 9:00–14:00, closed on Sundays. Please contact us to confirm that your part is ready before you come.

Check your delivery

Please inspect the parcel when it arrives. If it is visibly damaged, ask the courier to complete a damage report and contact us. Photos of the product, the damage and the packaging help us resolve the issue quickly.

Returns and refunds

Please see our Refund & Return Policy.

Contact

Parts 4444 Sp. z o.o., registered office: ul. Złota 7/28, 00-019 Warszawa, Poland, NIP: 5252988226.

Warehouse, returns and pick-up address: Kasprzykiewicza 8, 05-200 Leśniakowizna, Poland.

Phone: +48 459 567 444. Email: office@parts4444.pl. Customer service hours: Mon–Fri 9:00–17:00, Sat 9:00–14:00 (Polish time), closed on Sundays.